Are you planning a holiday with your pet?
Here’s what you need to know:

  • The access of pets to the airport is allowed in compliance with health and safety regulations. In particular, dogs must be kept on a leash and muzzled or kept closed in appropriate kennels. We also remind you to bring a hygienic palette with you.
  • Not every aircraft has animal transport facilities and the maximum size of pet kennels that can be taken on board depends on the aircraft: for this reason, it’s very important to notify the Airline in advance.
  • At the time of booking please inform the Carrier that you are travelling with an animal and check the regulations in force in your destination country, with regard to vaccinations and necessary documentation to be presented on arrival.
  • For a journey within national borders, it’s sufficient to show a health certificate issued by a veterinarian, stating details of vaccinations.
  • The EU Regulation 576/2013 provides that dogs, cats and ferrets travelling abroad for non-commercial reasons, are accompanied by a pet passport, issued by a veterinarian of the local health authority. Essential requirement for issuing a pet passport for traveling abroad, is the rabies vaccination, as rabies is still present in many foreign countries.
  • Remember that an animal under 3 months of age, cannot travel abroad, as it has not yet been subjected to the rabies vaccine.
  • Check if additional guarantees are required from your destination country.
  • Check if your pet will be subjected to a quarantine once you arrive at destination.
  • You must take care of your pet during the flight, keeping it constantly in the kennel. On board the aircraft, the pet carrier must be placed on the ground and fit under the seat directly in front of you.
    Please be advised that pets cannot travel on unoccupied seats or on your lap.
  • Assistance dogs are boarded with the passenger. In this case the transport is free of charge and there are no weight limits.
    Please inform the airline at the time of booking that you will travel with an assistance dog. Assistance dogs can be admitted on board only if the passenger has an official document issued by a certified organization, which confirms that the dog is an assistance animal fully trained to guide. The dog must wear the appropriate identification harness, must be on a leash, but some airlines also require a muzzle.
  • Rodents like guinea pigs, hamsters, chinchillas, gerbils, Japanese squirrels, dancing mice are NEVER allowed on board the aircraft, even if regularly booked.

SMALL PETS

If you are travelling with a small pet, here’s what you need to know:

  • Please check with the Airline the maximum allowed dimensions of the kennel, that must fit under the seat direct in front of you. The soft- or hard-sided kennel must be leak-proof, escape-proof and ventilated on at least two sides and must be big enough for the pet to stand up, turn around and lie down comfortably.
  • The overall weight, including pet container and food necessary during the trip, must not exceed 8 or 10 kg, depending on the Airline.
  • It’s not permitted to carry animals on board whose characteristics could disturb other passengers, such as bad smell, bad health conditions and hygiene, otherwise it will not be accepted on board the aircraft and/or carried in the hold.
  • Booking of pets is mandatory.
  • If Company’s provisions are not met, the animal will not be boarded on the flight.

LARGE PETS

If your pet doesn’t fit in a carrier under the seat in front of you, here’s what you need to know:

  • Whether your pet is flying as checked baggage or cargo, it will travel in a temperature controlled and pressurized compartment right under the cabin.
  • Your pet must travel in an IATA compliant pet kennel and meet certain other requirements depending on the Airline. The hard sided and leak-proof container must be made of fiberglass, metal or rigid plastic; if it’s equipped with wheels, they must be removed, if they are retractable, they must be blocked with adhesive tape. Any muzzles or leashes must not be inside the carrier and the animal must be able to stand, turn around and lie down comfortably.
  • Reservations must be made well in advance.
  • If Company’s provisions are not met, the animal will not be boarded on the flight.